Servme vs. OpenTable

Own your guests.
Keep every booking.

OpenTable drives discovery, but it charges per-cover fees, sits between you and your guests, and locks some features behind higher-tier plans. Servme gives you zero commissions, full guest data ownership, and WhatsApp-native operations from the start.

Switch to Servme
Feature
Servme
OpenTable
Pricing & getting started
Starting Price
$129/month
From $149/month
Setup Fee
Free
Free
Onboarding Style
White-glove, personalized
Higher tiers only
Data Migration
Free
Not specified
Per-cover / Booking Fees
Zero
$1–$1.50 per cover
Deposits & Pre-auth
1% per transaction
2% per transaction
Platform, devices & capabilities
Device Accessibility
iOS, Android, Web
Varies by functionality
Mobile Manager App
iOS and Android
Varies by functionality
Customizable Booking Widget
Included
Pro plan
Guest CRM & Profiling
Included
Basic on all plans
Email Marketing
Free for up to 5,000 contacts per month
Varies by plan
SMS Marketing
Add-on
Varies by plan
WhatsApp Notifications
Add-on
Not included
Branding-free Guest Communication
Included
Limited
Built-in Marketing Templates
Essential and Advanced plans
Pro plan
Smart Algorithm Prevention of Invalid Guest Numbers
Included
Not specified
Multi-channel Booking
Included
Limited
Table Management
Included
Included
List, Floorplan & Grid View
Included
Limited
At-table QR Code Suite
Advanced plan
Limited
Inventory & Capacity Checks
Included
Higher-tier plans
Post-dining Surveys
Essential and Advanced plans
Included
Guest Review Management
Essential and Advanced plans
Included
Automated Guest Tags
Essential and Advanced plans
Higher-tier plans
Event Upselling
Essential and Advanced plans
Higher-tier plans
Multi-venue Reservations
Advanced plan
Separate product
Group Reporting
Advanced plan
Separate account
Integrations
POS Integration
Advanced plan
Higher-tier plans
Direct Opera Integration
Add-on
Not included
Telephone Integration
Add-on
AI add-on
Booking Channel Integrations
Add-on
Included
API Access
Included
Not self-serve
Guest data & ownership
Guest Data Ownership
Yes
Shared with OpenTable network
Unrestricted Data Export
Yes
No
Data Privacy Protection
Yes
Yes
Support
Dedicated Account Manager
Included
Higher-tier plans
Quarterly Business Reviews
Included
Higher-tier plans
24/7 Support
Included
Included
Unlimited Trainings
Included
Not specified

Why switch to Servme

Zero Commissions

We never charge per booking — not from your website, Tripadvisor, Zomato, Google, or WhatsApp. Every cover goes straight to you.

Dedicated Account Manager

Every Servme customer gets a named account manager who knows their venue and reviews their data. This is how Servme works.

Switch in a Week

We migrate your data for free, train your team, and have most venues live within one week. Zero downtime. No cost beyond your subscription.

Built for Your Market

We built Servme for MENA operators from day one: WhatsApp-native, Arabic interface, regional payment gateways, and local booking channels baked in.

Hear it from our customers

“Servme's software is incredibly user-friendly. And their team is amazing! Whenever we have questions or need help, Servme's team is there with prompt support. It really feels like we have a partner who's just as invested in our success as we are.”

Mustafa Kemal
F&B Director, Rixos The Palm Dubai

“Servme is more user-friendly compared to other systems. The ability to add reservations directly from the floorplan view is easier and more intuitive when assigning tables and managing bookings.”

Summer
Communications Supervisor, Al Moajil Group, KSA

“Servme seamlessly integrates with our existing systems. With outstanding customer support and an intuitive interface, Servme has helped us streamline our booking process.”

Mayank
F&B Manager, Andaz Delhi, A Hyatt Concept

“We've been using Servme for 3 years and it's easy to learn and use. The reservation system is excellent for getting bookings from any channel.”

Assel
Reservation Manager, Cove Beach, Dubai

“Servme is the perfect tool. It helps us maintain guest records with details and notes from previous visits. Their support team is always ready to assist.”

Nelly
Head of Reservations, Spine Beirut

Ready to make the switch from OpenTable?

Free setup. Free data migration. A dedicated account manager from day one.