Servme vs. ResDiary

Built for MENA.
Not retrofitted for it.

ResDiary is a solid reservation platform with a strong footprint in the UK and Australia. But for operations in MENA, the gaps show: no native WhatsApp, Android only on the web, POS and PMS integrations cost extra, and there is no direct Opera connection. Servme was built with this market in mind.

Switch to Servme
Feature
Servme
ResDiary
Pricing & getting started
Starting Price
$129/month
Not specified
Setup Fee
Free
Free
Onboarding Style
White-glove, personalized
Not specified
Data Migration
Free
Included
Per-cover / Booking Fees
Zero
Zero
Deposits & Pre-auth
1% per transaction
1% per transaction + Stripe fee
Platform, devices & capabilities
Device Accessibility
iOS, Android, Web
iOS and Web only
Mobile Manager App
iOS and Android
iOS and Android
Customizable Booking Widget
Included
Included
Guest CRM & Profiling
Included
Included
Email Marketing
Free for up to 5,000 contacts per month
Add-on
SMS Marketing
Add-on
Add-on
WhatsApp Notifications
Add-on
Not available
Branding-free Guest Communication
Included
Included
Built-in Marketing Templates
Essential and Advanced plans
Add-on
Smart Algorithm Prevention of Invalid Guest Numbers
Included
Not specified
Multi-channel Booking
Included
Included
Table Management
Included
Included
List, Floorplan & Grid View
Included
Included
At-table QR Code Suite
Advanced plan
Add-on
Inventory & Capacity Checks
Included
Included
Post-dining Surveys
Essential and Advanced plans
Included
Guest Review Management
Essential and Advanced plans
Included
Automated Guest Tags
Essential and Advanced plans
Limited
Event Upselling
Essential and Advanced plans
Add-on
Multi-venue Reservations
Advanced plan
Add-on
Group Reporting
Advanced plan
Add-on
Integrations
POS Integration
Advanced plan
Add-on
Direct Opera Integration
Add-on
Not available
Telephone Integration
Add-on
Add-on
Booking Channel Integrations
Add-on
Included
API Access
Included
Limited
Guest data & ownership
Guest Data Ownership
Yes
Yes
Unrestricted Data Export
Yes
Yes
Data Privacy Protection
Yes
Yes
Support
Dedicated Account Manager
Included
Included
Quarterly Business Reviews
Included
Not specified
24/7 Support
Included
Included
Unlimited Trainings
Included
Limited

Why switch to Servme

Zero Commissions

We never charge per booking — not from your website, Tripadvisor, Zomato, Google, or WhatsApp. Every cover goes straight to you.

Dedicated Account Manager

Every Servme customer gets a named account manager who knows their venue and reviews their data. This is how Servme works.

Switch in a Week

We migrate your data for free, train your team, and have most venues live within one week. Zero downtime. No cost beyond your subscription.

Built for Your Market

We built Servme for MENA operators from day one: WhatsApp-native, Arabic interface, regional payment gateways, and local booking channels baked in.

Hear it from our customers

“Servme's software is incredibly user-friendly. And their team is amazing! Whenever we have questions or need help, Servme's team is there with prompt support. It really feels like we have a partner who's just as invested in our success as we are.”

Mustafa Kemal
F&B Director, Rixos The Palm Dubai

“Servme is more user-friendly compared to other systems. The ability to add reservations directly from the floorplan view is easier and more intuitive when assigning tables and managing bookings.”

Summer
Communications Supervisor, Al Moajil Group, KSA

“Servme seamlessly integrates with our existing systems. With outstanding customer support and an intuitive interface, Servme has helped us streamline our booking process.”

Mayank
F&B Manager, Andaz Delhi, A Hyatt Concept

“We've been using Servme for 3 years and it's easy to learn and use. The reservation system is excellent for getting bookings from any channel.”

Assel
Reservation Manager, Cove Beach, Dubai

“Servme is the perfect tool. It helps us maintain guest records with details and notes from previous visits. Their support team is always ready to assist.”

Nelly
Head of Reservations, Spine Beirut

Ready to make the switch from ResDiary?

Free setup. Free data migration. A dedicated account manager from day one.